Why Organizations Choose Togetherall as a Trusted Mental Health Partner

When it comes to digital mental health services, trust is earned through evidence, transparency, measurable impact, and commitment to a duty of care. That’s why for nearly 20 years, Togetherall has combined clinical governance, independent oversight, published research, and continuous evaluation to deliver safe, scalable mental health support. These combined elements instill trust in organizations.

How can Togetherall benefit you and your people? Togetherall helps organizations, universities, EAPs, and associations expand access to mental health support, offering a community for people who aren’t likely to seek therapy. The support network reduces barriers in help-seeking through anonymity, while providing support outside of traditional business hours. It’s a proactive, preventative mental health support platform, connecting others in support before a crisis occurs, bolstered by round-the-clock oversight and moderation of licensed clinicians. These clinicians participate in conversations and escalate concerns through the necessary pathways when at-risk language or behavior is involved. The result is greater reach, improved engagement across the population, and a scalable, cost-effective approach that maximizes the return on mental health investment.

Take a look at why organization can – and do – trust Togetherall to care for their people.

Why organizations trust Togetherall

1. Built on clinical governance and regulatory standards

Founded in robust clinical governance, Togetherall is registered under Software as a Medical Device (SaMD) with the UK’s Medicines and Healthcare products Regulatory Agency (MHRA). Our commitment to safety is reinforced by an expanding body of independent research demonstrating the effectiveness of clinically moderated digital peer support.

2. Independent oversight ensures accountability

Togetherall is held accountable by an independent Guardian Council made up of mental health experts, healthcare leaders, business professionals, and people with lived experience.

“The involvement of the Council in ensuring best practices within the business has been critical. They act as a sounding board for our leadership team, ensuring our decisions stay true to Togetherall’s Charter and purpose. Their willingness to challenge our thinking and ask the right questions helps us examine every aspect of a given project and keeps us accountable from start to finish.” – Matthew McEvoy, CEO of Togetherall

The Council reviews clinical governance, safety, ethics, equity, and quality, publishing regular reports that help ensure Togetherall continues to meet the highest standards.

3. A safe, clinically overseen environment with human-to-human connection

Unlike unmoderated online communities, Togetherall is monitored around-the-clock by licensed clinicians who assess risk, encourage supportive conversations, and intervene whenever escalation is required.

This clinically managed framework has been independently recognized as one of the defining features of Togetherall’s approach to safe digital peer support.

4/ An evidence-based model with measurable outcomes

Togetherall’s clinical framework and impact is supported by peer-reviewed research and real-world evaluations across education, healthcare, and community settings.

Findings include members’ feedback:

• 82% find the service helpful or very helpful for their mental health.
• 71% find Togetherall is more helpful than other support they had previously accessed.
• 63% aren’t using any other kind of professional support for their mental health.
• 53% feel less isolated after using the platform.
• Research conducted with the University of Edinburgh found that engagement with Togetherall was associated with reduction in anxiety and depression symptoms among young people.

In 2024, we conducted a breakthrough study with Lyssn, the leading evaluator of mental and behavioral health services. Through this research, it was confirmed that Togetherall’s digital peer support contains known therapeutic qualities. Additionally, findings highlighted the measurable benefits of our Trained Peers Program in supporting members with empathy and active listening.

Trusted because it combines science with human connection

Technology alone doesn’t improve mental health.

Togetherall combines:

• Independent governance
• Licensed clinical moderation
• Peer-reviewed research
• Evidence-informed practice
• and the power of lived experience

Together, these elements create the leading clinically managed digital peer support community.

Members need to feel the same level of trust in a mental health support service that organizations do – if not more so. Read our blogpost on why member trust Togetherall.

About Togetherall

Established in 2007, Togetherall is available to more than 20 million individuals worldwide. Togetherall is the leading clinically managed, peer-to-peer online support community where members can share what’s on their minds, anonymously, safely, and in-the-moment, 24/7/365. Members can connect through shared lived experiences with a global network of peers, backed by the safeguarding of real, live, licensed clinicians overseeing the community around the clock.

Togetherall is the only peer-to-peer support platform regulated by the MHRA under the Software as a Medical Device (SaMD) framework, reflecting the strong clinical governance, 24/7 moderation, and transparent risk oversight the platform has always upheld.

Reach out to us to learn more about Togetherall for your people.