If you would like to understand how Togetherall aligns with your organization’s safeguarding, regulatory, and duty of care requirements, our team would be pleased to discuss further.
Safe, regulated, digital peer-to-peer support
When individuals share openly about their mental health, safety is not optional. It is fundamental.
Togetherall delivers a trusted mental health solution for organizations. The digital peer-to-peer support platform is regulated and clinically moderated, designed to protect individuals while supporting organizational duty of care. Our service combines anonymity with structured governance and independent oversight, ensuring people can access support safely, and organizations can trust Togetherall with confidence.
Why safety matters in digital peer support
Digital peer support communities can reduce isolation, remove barriers to help-seeking, and expand access beyond traditional services. However, without clear governance, clinical moderation, and escalation pathways, digital spaces can also present risk – particularly when individuals are experiencing distress or crisis.
Organizations offering digital mental health support retain responsibility for safeguarding. This requires confidence in how risk is identified, managed, and escalated.
Togetherall was built to meet that responsibility.
Regulation
Togetherall operates within a regulated digital mental health framework.
Regulation means that Togetherall operates within established regulatory requirements and structured governance frameworks. It demonstrates that our service is not simply a digital community, but a governed digital health intervention designed to operate responsibly at scale.
For partnering organizations, this offers reassurance that the platform aligns with professional, regulatory, and organizational expectations.
- Registered as a medical device under the Medicines & Healthcare Products Regulatory Agency (MHRA)
- Assessed and certified by the Organisation for the Review of Care and Health Apps (ORCHA)
Independent oversight
Togetherall is supported by an independent Guardian Council made up of external experts in mental health, ethics, policy, digital health, and lived experience.
The Guardian Council provides independent oversight, ensuring that Togetherall operates responsibly, ethically, and in alignment with best practice standards. The Council reviews policies, governance structures, and strategic developments, contributing to Togetherall’s ongoing accountability and transparency.
This external oversight strengthens Togetherall’s commitment to safety beyond internal governance alone.
Clinical framework & moderation model
Togetherall’s safety framework is underpinned by robust clinical governance.
Our clinical team operates 24 hours a day, 365 days a year.
Our model encompasses:
- Defined moderation protocols
- Risk identification and response processes
- Structured escalation pathways
- Quality assurance and audit processes
- Ongoing training and supervision of clinical team
Anonymity lowers barriers to participation. Governance ensures responsibility.
Safeguarding & escalation
Clear safeguarding procedures are embedded throughout Togetherall’s clinically moderated mental health support platform.
Where risk is identified, clinicians can:
- Intervene directly within the community
- Connect to appropriate local care services
- Follow defined safeguarding protocols
- Escalate in line with established procedures
Accountability at scale
Togetherall partners with populations of all sizes, including universities, healthcare providers, associations, employers, EAPs, and public sector organizations globally. In these environments, there is an obliged duty of care, upheld by Togetherall and the organizations who partner with us.
Our approach combines:
- Regulation and independent assessment
- Continuous clinical oversight and moderation
- External governance through the Guardian Council
- Transparent safeguarding processes
- Ongoing service evaluation
Trust built through structure, not claims
Trust is not created through marketing language. It is earned through consistent standards, clear accountability, independent oversight, and robust clinical safeguarding.
Togetherall’s commitment to regulation, governance, and transparency reflects our belief that digital peer support must prioritize safety at every level.
Are you an individual looking for support?
Your mental health is not an afterthought; it’s essential for you to be at your best. Find out if you can access Togetherall & explore the community today.
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