How and why peer support works
Not everyone needs 1:1 care. Peer support gives your people another way to connect, share and get support, alongside the services you already offer.
What is peer support?
Peer support is people connecting through shared experience and mutual compassion. Being heard by someone who gets it can help people feel understood, less alone, and more confident reaching out for help.
On Togetherall, those conversations happen in one anonymous online community, moderated 24/7 by licensed mental health clinicians.
Why it works
Connection
Talking to peers is often the easiest first step. Shared experience reduces isolation and builds a sense of belonging.
Access
Anonymous, online and available 24/7, so people can get support when and where they need it, including those not ready for therapy.
Safety
Unlike social media, clinical moderation keeps conversations safe and connects people to other care when they need it.
Fits alongside your existing services
Demand for clinical care keeps growing. Peer support helps you meet it without overstretching your counseling team, so clinical time goes where it’s needed most.
- Support before, between or after appointments
- An option for people who don’t need 1:1 care
- An accessible step within stepped care, with a route to more intensive support when appropriate
An independent evaluation found that Togetherall’s peer-to-peer support shares key therapeutic ingredients with therapy.
Reach people who wouldn’t otherwise seek help
Stigma, schedules and location stop many people from accessing traditional care. Peer support lowers that barrier and reaches more, and different, people across your population.
82%
of members rated Togetherall as helpful or very helpful
63%
of members aren't using any other form of professional support
55%
of member activity happens outside traditional support hours
Want to learn more about the impact of Togetherall?
Safe by design
Togetherall is a regulated, clinically moderated peer-to-peer support platform, built to protect your people and support your duty of care. Our clinical governance model includes:
- Defined moderation protocols
- Risk identification and response processes
- Structured escalation pathways
- Quality assurance and audits
- Ongoing training and supervision of our clinical team
NEW RESEARCH WITH LYSSN: The therapeutic ingredients of peer support
How do members help each other feel better? Our study with Lyssn breaks down the techniques that make digital peer support work, and how they compare to therapy.
Other research
6min read
University of Edinburgh study: digital peer support for mental health
An impact study on Togetherall to understand and examine the many benefits of digital peer support.
2min read
Harvard study: the role of moderators in online mental health communities
A research collaboration with Togetherall examines the role of qualified professionals that oversee our mental health community.
2min read
Peer support reduces hospital readmissions for mental health crises
A randomised controlled trial for people discharged from a mental health crisis team
See how Togetherall could support your population
Book a demoAre you an individual looking for support?
Your mental health is not an afterthought; it’s essential for you to be at your best. Find out if you can access Togetherall & explore the community today.
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