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FAQs

Togetherall is committed to providing the best possible experience to our community. If you have questions around becoming a member, using the platform, safety or technical troubleshooting, you'll find the answers in our FAQs below.

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About Togetherall

Click here to learn more about the Togetherall community and how we can support your mental health

Becoming a member & managing your profile

Click here to read FAQs about how to get set up and maximising your experience

Using the Togetherall platform

Click here to find out more about what features are available to members on the platform and how to use them

Technical issues

If you're experiencing any trouble accessing and using the platform, click here to find common troubleshooting solutions

Safety and Privacy

We take your safety and privacy very seriously. Click here to see FAQs on how we keep you safe on Togetherall

Live Therapy

If you'd like to know more about our Live Therapy offering and how to access it, click here to see FAQs

Common issues with Live Therapy

If you're experiencing any trouble accessing and using Live Therapy, click here to find common troubleshooting solutions