If you need urgent support right now - In Crisis?

Home / FAQs / About Togetherall

About Togetherall

Find out more about what Togetherall offers, who can access, and how we keep you safe.
Click on each question below to expand on the answer.

Togetherall is a digital mental health support service which is available online, 24/7, and is completely anonymous so you can express yourself freely and openly. Professionally trained Wall Guides monitor the community to ensure the safety and anonymity of all members. In addition to Togetherall's online community, you will have access to a wealth of useful resources and can work through tailored self-help courses covering topics such as anxiety, sleep, weight management, depression and many more.

Togetherall offers a range of activities that allow you to work through what's troubling you. Access an anonymous community of support available from members 24/7. Share your thoughts and join a Talkabout alongside fellow members to share and discuss what's on your mind, gain support and advice. You can do this with the whole community or form your own groups or one-to-one chats. Take self-assessments to help you understand more about yourself.

Make a Brick to express yourself and your feelings creatively through drawing or by uploading your own images. Find lots of information in Resources which can help you understand more about how you are feeling, set goals and track your progress. Make friends anonymously so you can give and receive support from others like you. Join our Courses with others to learn how to manage everything from depression and anxiety to improving your problem solving and learning to stop procrastinating.

Anyone who is aged 16 and over.

Togetherall is freely available through several different means. All service personnel, veterans and their family members can access Togetherall for free through our partnership with the Ministry of Defence and NHS England. The service is commissioned widely across the UK by the NHS, councils and health insurance providers. You may also be able to freely access Togetherall through your employer, university or college. There is currently no option for an individual paid subscription for Togetherall.

Anything that is causing people emotional distress. This can include anxiety, stress, feeling low, depression, feeling out of control and trauma to name a few. All of these may be triggered by life events such as the loss of a loved one, relationship breakdowns, employment related issues, financial crisis, sexuality, isolation, alcohol or drug-related problems.

The Togetherall community is the main hub of support as individuals share their stories and experiences, engaging in conversations with other members of the community. Our Wall Guides are trained professionals whose job is to keep our members safe and help them feel they are not alone. They are required to be proactive in responding to Togetherall members who are in crisis and provide them with support, which may involve helping them to seek local assistance from their doctor or therapist.

Togetherall is only for adults 16 years and over. While we monitor for inappropriate content, our members are free to express their feelings about many issues that would be inappropriate for minors.

Togetherall has strict rules to ensure your safety. We have House Rules and the Privacy Policy that guide you on how to keep safe on the site. We advocate a policy of non-exchange of personal information or private contacts. All new content generated by our members on the site, including Talkabouts and Bricks are monitored 24/7.

Specific behaviour on the website will trigger a response by Togetherall staff (Wall Guides) and an escalation process will be implemented. While it happens infrequently, we will remove any content from the website and bar members who are not working within the House Rules and a Privacy Policy.

Research has demonstrated that people tend to avoid sharing their troubles with friends, family or healthcare professionals. For example, 50% never go to a doctor for fear of stigma. Men in particular are often afraid to reveal how they feel or what's troubling them. Togetherall provides an environment in which members feel safe and supported while remaining anonymous. Through our anonymity feature you are free to talk about the things that matter to you without the fear of being judged or someone you know finding out.

Our previous name, 'Big White Wall,' was inspired by a displaced community in London, UK, who wrote their thoughts, feelings and messages of support on a wall before their homes were demolished.

In the summer of 2020, people came together globally to speak out against social and racial injustices. We then took the necessary decision to accelerate plans to change our name, as we felt that our name was no longer communicated our mission effectively. Rather than act as a barrier, it needed to carry a message that our community is inclusive, supportive and fosters togetherness. Changing our name was the right thing to do for our existing and future members. We're proud of what our new name -Togetherall - represents.

Togetherall is not a crisis service, if you require urgent mental health support, please visit our ‘In Crisis’. If you require additional local support outside of Togetherall this information can also be found here.

Togetherall is a digital mental health service, safe and anonymous, giving members access to a supportive community and a wealth of materials at any time of day or night. Access to Togetherall may depend on whether this part of our service is funded by your local health service, or your institution or organisation – check your eligibility by clicking register in the top right corner of the page.