Togetherall aligns with updated UK MHRA guidance for digital mental health tools

We’re pleased to announce that Togetherall is aligned with the UK’s updated MHRA guidance for digital mental health technologies, under the Software as a Medical Device (SaMD) framework.

This alignment reflects the standards we have always upheld – including strong clinical governance, 24/7 moderation, and transparent risk oversight – now formally mapped to the MHRA’s evolving expectations for digital platforms that support mental health.

“This development strengthens Togetherall’s role as a clinically governed, safe space for mental health support and the only digital peer-to-peer platform currently regulated.” – Steph Evans, Chief Operations Officer, Togetherall

 

The MHRA guidance outlines expectations for platforms that may offer therapeutic benefit – including governance, risk management, and clarity around intended use.

Following a detailed internal assessment, Togetherall has confirmed its practices align with this guidance. While our model remains unchanged, this process reaffirms our commitment to safe, responsible support in the digital mental health space.

What this means for our clients:

• Added reassurance that Togetherall meets current UK standards for safety, risk, and governance in digital mental health
• Confidence in our continued alignment with evolving regulatory guidance
• Support for commissioning and assurance in healthcare, education, and workplace settings

Key components of our approach:

• Continuous clinical governance and 24/7 moderation
• Clearly defined risk and safety protocols
• Ongoing internal monitoring and evaluation
• Oversight from our independent Guardian Council of clinical and business leaders

Togetherall is the first anonymous peer-to-peer platform to proactively undertake this alignment – offering clients and partners confidence in a fast-evolving regulatory landscape.

🔗 Learn more about how you can trust Togetherall to support your people

✉️ Contact us to discuss what MHRA compliance means for your organisation

Disclaimer:

MHRA registration confirms that Togetherall has aligned with the UK Medicines and Healthcare products Regulatory Agency’s guidance for digital tools under the Software as a Medical Device (SaMD) framework. This registration does not constitute endorsement or approval.)