✅ We’re aligned with regulation, not just another platform

Togetherall is now registered under the MHRA’s SaMD framework for low-risk digital tools. We’ve also proactively aligned with Ofcom’s compliance roadmap under the UK Online Safety Act – ensuring our platform meets both clinical and digital safety standards. Our voluntary alignment with evolving UK health and online safety regulations demonstrates our commitment to clinical accountability, risk management, governance, and member protection.

✅ We’re clinically led, not left to chance

Every community interaction is overseen by qualified mental health professionals, 24/7, 365. Our model is designed to prioritise safety and care at every step – giving members confidence that support is always backed by clinical expertise.

✅ We’re governed from the inside out

Our Guardian Council – made up of clinicians, academics, and those with lived experience – provides independent oversight of our model, ensuring that ethics, safety, and quality aren’t just buzzwords. The Council’s latest recommendations are shared in our 2024 Guardian Council Report.

The UK Medicines and Healthcare products Regulatory Agency (MHRA) provides guidance to ensure that digital tools designed to support mental health are developed and delivered safely.

Under updated guidance, platforms like Togetherall are now assessed under the Software as a Medical Device (SaMD) category. This means our platform is designed to meet standards for:

• Clinical safety and risk oversight

• Transparent governance and processes

• Consistent performance and reliability

• Regularly maintained technical documentation

• Confidence that Togetherall meets UK digital health safety expectations

• Reinforced clinical assurance and commissioning standards

• Alignment with best practice in safety and risk management

• A trusted platform to include in your wellbeing strategy

• An anonymous space that feels safe – and is safe

• 24/7, 365 human moderation from trained mental health professionals

• Every community post overseen by clinicians for safety and support

• A model built on care, connection, and clinical oversight – not shortcuts

Mental health platforms are under increasing scrutiny – and rightly so. With rapid growth in digital tools, questions of safety, governance, and accountability are front of mind for organisations and regulators alike.

At Togetherall, we’ve always believed that peer-to-peer support deserves the same commitment to safety and ethics as any other mental health service. That’s why we’ve aligned our platform with the UK’s evolving standards — and why we’ll continue to set the standard for safe, clinically governed peer-to-peer support, where trust is earned, not claimed.