You may be experiencing login issues because your username has been changed by our team of Wall Guides to protect your anonymity. To rule this out please login by using your email address, which you used to register, and double check for spelling errors.
If you are still having trouble logging in, you should reset your password. When you visit the login page
, you should see the ‘Forgot password?’ button which you can use to reset your password. You will then be able to enter your email. You should then receive an email to your inbox with a link to change your password.
You may also have to use the search function on your email account and check your spam or junk folders. Password Reset emails have the subject ‘Reset password request’. If you are still experiencing issues, please visit our contact us page