Social Impact

Founded in 2007, we were an early innovator in using digital tools to support mental health. Stigma about mental health issues was widespread and we saw the world needed a safe, judgement-free space for people to share feelings and support each other with issues such as stress, depression, anxiety, and coping with the pressures of life. Over a decade later, we are known as Togetherall: a valued, vibrant, helpful, and welcoming community.  

Togetherall drives impact by complementing the wider service system both locally and at population level. Online peer support can provide the right level of help in a particular moment of need. Peer support can be effective as people’s needs vary, and that’s why Togetherall is used by health systems, educators, employers, insurers, and others to complement promotion, prevention, early intervention, treatment, and recovery-oriented strategies.  

Stories and Statistics

Impact Charter

Everything we do is governed by our three core principles:

• Access for all – access for everyone, regardless of background, belief, or means. 
• Real impact – making a real difference to wellbeing by addressing a gap in traditional support provisions.
• Self sufficiency – maintain a financially self-reliant and sustainable model so the service thrives and grows.

Oversight

Togetherall’s Guardian Council ensures we uphold the values set out in our Charter and maintain the highest standards in everything that we do. We work closely with our Guardian Council to constantly review our processes and clinical practices so that we can operate by our Charter. 

Our Guardian Council  

Research

We’re committed to making a real impact in people’s lives by expanding the ecosystem of mental health and wellbeing provisions available. We partner with academic institutions and other research bodies to uncover more about the unique benefits of digital peer support.  

Togetherall’s research program

Stories

• “I was surprised that there were people experiencing similar things to me. It validated my experiences and made me feel that I wasn’t alone.”

  Anonymous Togetherall user

• “Thank you doesn’t cover how you have helped me. I feel I’ve always got a friend that’s on hand whenever I need them. It helps more than I can say.”

  Anonymous Togetherall user

• “Being able to talk online to other people about that was really, really useful. Otherwise, I would have kept it all bottled up.”

  Anonymous Togetherall user

• “Depression isolates you from the world, but on Togetherall I wasn’t alone anymore.”

  Anonymous Togetherall user

• “Each time I had a down moment, somebody came back. People listened, people understood.”

  Anonymous Togetherall user

• “The members on here are amazing. I’ve realized I’m not alone and actually helping others in my position makes me feel like I have something to offer.”

  Anonymous Togetherall user

• “Togetherall was my fallback,  so I started using it just before I left the family home… like I had a friend in place, for when I moved to university.”

  Anonymous Togetherall user

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Reach

450k

people supported to-date

1 in 5

don't access mental health support from the health system

82%

joined Togetherall to find support for depression or anxiety

1 in 4

identify as being from an ethnic minority background

Impact

2/3

shared something on Togetherall they had never previously shared with friends / family

83%

of people who interacted with peers found Togetherall helpful as a support tool for their concern

78%

found Togetherall helpful while on a waitlist

4/5

found it helpful compared to other sources of support

Creating local impact

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  • Case Studies

  Enhancing staff and volunteer mental health support – St John Ambulance

  Leading national first aid network adds digital peer support to its existing wellbeing provisions.

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  • Case Studies

  Prevention approach: digital peer support as a public health support intervention

  Hertfordshire County Council's fresh approach to mental health support with Togetherall.

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  • Case Studies

  Queen Mary University of London integrates Togetherall into student wellbeing provisions

  Diverse Russell Group University complements a range of existing wellbeing support measures, with digital peer support.