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In Crisis?

The purpose of Togetherall is to help foster positive mental health and offer a safe, stigma free environment where people can work through what they are experiencing, using the peer support offered by the community. The community is moderated by mental health professionals.

Most of the time, therefore, members will not be in crisis, but we understand that sometimes unexpected events do happen.

We are not able to manage emergencies face-to-face or provide ongoing crisis support, but if you, or someone you know, needs urgent help related to their mental health, please use the resources below.

Contact your GP or Out of Hours GP Service


New Zealand emergency number – call 111


This provides:

  • Police service
  • Ambulance service
  • Fire and rescue service
  • Coastguard service


Accident & Emergency – visit your nearest A&E clinic

This provides immediate in-person support for any medical emergency.


Mental Health Crisis Assessment Teams – follow this link for local contact numbers.

This service provides emergency support for those in crisis with their mental health.



Additional New Zealand crisis support


Lifeline – call 0800 543 354 or text 4357 (HELP)

This provides a 24/7 and confidential helpline/textline from qualified counsellors and trained volunteers.


Suicide Crisis Helpline – call 0508 828 865 (0508 TAUTOKO)

This provides a free, nationwide service available 24 hours a day, 7 days a week and is operated by highly trained and experienced telephone counsellors who have undergone advanced suicide prevention training.


Samaritans – call 0800 726 666

This provides 24/7, confidential and emotional support to those experiencing loneliness, depression, despair, distress or suicidal feelings.


Youthline – call 0800 376633, free text 234, email or online chat.

This is an organisation that supports young people throughout New Zealand. They offer a free Helpline service (text, phone, webchat & email), free face-to-face counselling services, youth mentoring, programmes in schools and communities, for all young people aged 12-24 years.


Healthline – call 0800 611 116

This service is staffed by an experienced team that includes registered nurses, paramedics and health advisors, who can provide you with health information and advice on care.