Our Work

We’ve spent over a decade building a safe online community, as Big White Wall, for members to take control, get support and feel better. Today, we continue our journey as Togetherall.

In Crisis?

What is the service?

The video highlights from all viewpoints how we support populations with their mental health and wellbeing – helping with feels of anxiety, depression, isolation and stress, to relationship problems and lifestyle challenges. The safety of our members and clinical rigour is at the core of what we do and we have a network of trained professionals providing 24/7 support around the world. Organisations can commission our Support Network service, or Support Network plus Live Therapy.

Support Network



Clinically managed online forums where people help people. Design tool to enable the creative expression of difficult emotions.



Wide range of self-guided group and individual courses covering mental health and lifestyle topics.



Library of useful articles and resources, plus helpful tests and features to track progress.

In addition, we also provide:

Live Therapy (UK only)

1-1 therapy delivered via the web - appointments available 7am-11pm, via audio, instant messaging and video - Support Network available as standard - adherence with NICE guidelines - integration with iaptus - clinically validated measures - adherence to national KPI’s - CQC (Care Quality Commission) registered and rated.

Who we work with

We've been commissioned by over 250 organisations in the UK, North America and New Zealand. While the benefits of our service are the same for all, there are particular sectors where we’re really making a difference…


  • NHS England
  • Private Health Insurers
  • Local Authorities
Read our latest NHS case study here
16+ Education 16+ Education
  • Universities
  • Colleges
Read our latest University case study here
Employers Employers
  • Primary, Secondary and Tertiary sector companies
  • Public sector departments
  • Third sector organisations
Armed Forces Armed Forces
  • Access provided by the UK Ministry of Defence and NHS England to all serving personnel, veterans and family members.

Find out more

Talk to our team about how we can provide online mental health support to your population.

Evidence behind our service

We take an evidence-based approach to making Togetherall ever safer and more effective. A range of scientific research and RCT's have, and continue to be, undertaken and published.
External research

External research

  • Independent RCT – Ontario Ministry of Health and Women’s College Hospital – Effectiveness of BWW trial, found statistically significant clinical benefit using 3 separate measures: PHQ-9, GAD-7 and RAS-r.
  • Independent review, NCSR, 2009 – identified 3 key benefits amongst BWW members; recognition that others were experiencing similar issues, anonymity overriding stigma, immediate, easy access to BWW around the clock.
  • Support groups and befriending are recommended by NICE in the care of all people with depression (Clinical guideline, 2018).
  • Hardly reached individuals – Sokol & Fisher, 2016 concluded that peer support is a broad and robust strategy for reaching groups that health services find difficult to engage.
  • Online support communities – Members value anonymity and non-judgemental interactions as unique characteristics of internet-mediated support (Hwang et al, 2010).
Togetherall research

Togetherall research

  • 92% of members self-refer to Togetherall demonstrating the value of immediate and anonymous access
  • Togetherall members represent the ethnic profile of England and Wales, attracting true diversity within the community
  • 60% of members sought support as they were feeling scared or anxious
  • Members share their feelings on Togetherall predominantly due to the nature of anonymous conversations
  • 55% of members who self-identified as isolated at registration, felt less isolated after joining the community
  • Members who shared their feelings experienced greater improvements in PHQ & GAD7 scores compared to those who didn’t share their feelings
  • Over 64% of members access the Togetherall out of normal working hours, between 6pm and 6am at night, and weekends.
Full report coming soon

Some of our partners

Citizens Advice
Blackburn with Darwen Council
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Togetherall offers clients the flexibility and choice to engage in therapy at a time that suits their lifestyle, which is increasingly important for people who have busy lives.

Mindsmatter LCFT

Togetherall has filled a gap for young people transitioning from CAMHS to AMS as it is not age specific as it can transcend the age boundaries.

Chorley and South Ribble & Greater Preston CCG

Implementing Togetherall on an unlimited population model meant we could offer instant, out-of-hours support for all of our students and staff.

Sheffield Hallam University

Working with and accredited by

Talk to us

Get in touch with our team to find out how we can provide online wellbeing support to your population.

Contact us

This site is not intended for individuals in an emergency. If you are in a life-threatening situation in the UK, please immediately dial 999 or go to your nearest Accident and Emergency department (A&E). If you are in a life-threatening situation in New Zealand, please immediately dial 111 or go to your nearest hospital emergency department (ED). Further crisis help can be found here.

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